Items that can’t be returned
Most items can be returned, but we do have the following exceptions:
- Hosiery can’t be returned once it’s been opened (if the pack is unopened, undamaged and in a saleable condition then it is okay to return the item).
- Body care and beauty products cannot be returned once opened.
- Certain products are also excluded from our returns policy. If this applies it will be clearly stated on the product page before you purchase.
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