Items that can’t be returned

Items that can’t be returned

Most items can be returned, but we do have the following exceptions:

  • Hosiery can’t be returned once it’s been opened (if the pack is unopened, undamaged and in a saleable condition then it is okay to return the item).
  • Body care and beauty products cannot be returned once opened.
  • Certain products are also excluded from our returns policy. If this applies it will be clearly stated on the product page before you purchase.

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