Delivery

What are the delivery costs and options?

We do everything we can to make sure your order is delivered on time and in plain packaging. Seductious uses Royal Mail First and Second Class Delivery, Royal Mail Special Delivery, TNT, UPS and MyHermes courier services.

Seductious Delivery Costs and Options

We do not have set delivery costs. Delivery is individually priced by our systems at the checkout, calculated on the weight and size of the final package, based, of course, on the items that you choose. We think that this is the fairest way to price your delivery, rather than having a standard charge which could mean that you pay a high delivery charge for a small order.

Orders placed before 5am Monday to Friday are despatched the same day. Orders placed before 11am on Saturday are dispatched on Saturday.

We provide a discreet delivery service in a very boring brown box! so nobody knows what’s inside. More detailed information on what a Seductious delivery box looks like can be found here.

Delivery

When you check out, you will be able to choose which delivery service you would like. Our aim is to make the checkout process as clear as possible so that you know which options are available to you.

Sometimes, depending on your address and what you are buying, there will not be a choice of delivery option. For example, neither MyHermes or the Royal Mail cannot deliver very large or heavy items and our other couriers may not offer a next day service to some parts of the UK.

Tracked Delivery

Where we offer a tracked delivery service in the UK you will be sent an email once your parcel has been despatched containing the tracking reference number to monitor the location of your order. You should be able to use this number to track your parcel as soon as you receive the e-mail from us.

Next Day Delivery

Where we are able to offer a next day delivery service in the UK your order will more than likely require a signature upon delivery.

What if you are out when your order arrives?

If you’re out when the postman or delivery driver calls, your postman or courier will leave a card telling you where you to pick up your discreetly packaged order.

  • If your parcel is taken to the nearest Royal Mail delivery office you will have to go and collect your parcel.
  • If your parcel is taken to your nearest Post Office, you can collect it there.
  • If your parcel is taken to the nearest UPS, TNT or MyHermes courier depot, you can follow the instructions on the card that the driver pops through your door to collect it or arrange for it to be redelivered.

If your order doesn’t arrive when you expect it to?

If your UK delivery is more than 4 working days overdue, please contact us. Contact details can be found here.

Returns and Refunds

At Seductious, we are not happy unless you are. You can learn more about returns here on and more about refunds here.

Where we deliver to

If you are shopping from outside the UK we currently deliver to the following countries:

  • United Kingdom
  • UK – Highlands and Islands
  • Ireland
  • Northern Ireland

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